Terms of service

TERMS OF SERVICE

Last Updated: March 3, 2026

OVERVIEW

Welcome to PerfectoMemorial, operated by R.R. CRAFTS, located at:

Paigu Road, R.R. CRAFTS
Sirsaganj, UP, 283151
India

Throughout the site, the terms “we”, “us” and “our” refer to PerfectoMemorial. Our store is powered by Shopify.

By visiting, accessing, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree, you may not use our Services.

1. ELIGIBILITY & ACCOUNT

By using our Services, you confirm that:

  • You are at least the age of majority in your jurisdiction.

  • All information you provide is accurate and complete.

  • You are responsible for maintaining account security.

  • You will not transfer or sell your account.

2. PRODUCTS & REPRESENTATION

We make every effort to accurately display our products. However:

  • Colors and finishes may vary due to screen settings.

  • Handmade and memorial items may have minor variations.

  • Product descriptions may change without notice.

We reserve the right to discontinue or limit products at any time.

3. MEMORIAL & CUSTOMIZED PRODUCTS

Due to the personal and emotional nature of memorial products:

  • Personalized or engraved items are final sale.

  • Customized products cannot be canceled once production begins.

  • We are not responsible for errors provided by the customer (e.g., spelling mistakes submitted during engraving).

Please review personalization details carefully before submitting your order.

4. ORDERS & ACCEPTANCE

When you place an order, you are making an offer to purchase.

We reserve the right to:

  • Accept or decline any order.

  • Cancel or modify orders due to pricing errors, stock issues, or suspected fraud.

Orders are not final until payment is processed and confirmation is sent.

Returns and exchanges are governed by our Refund Policy.

5. PRICING & PAYMENTS

  • Prices may change without notice.

  • Prices do not include taxes, customs duties, or import fees unless stated.

  • International customers are responsible for customs, VAT, or import charges in their country.

You agree that:

  • Payment information provided is accurate.

  • You are authorized to use the payment method.

  • You will not initiate fraudulent chargebacks.

We reserve the right to dispute any unjustified chargebacks with supporting documentation.

6. SHIPPING & DELIVERY

Delivery times are estimates only.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather

  • Events beyond our control

Once the order is handed to the carrier, risk of loss transfers to you.

Customers are responsible for providing accurate shipping addresses. We are not liable for losses due to incorrect addresses provided by the customer.

7. INTELLECTUAL PROPERTY

All content on this website — including logos, text, product images, designs, and graphics — is owned by PerfectoMemorial or its licensors.

You may not:

  • Copy

  • Reproduce

  • Resell

  • Exploit content

Without written permission.

Shopify trademarks belong to Shopify Inc.

8. OPTIONAL TOOLS & THIRD PARTIES

We may provide access to third-party tools or links. We are not responsible for:

  • Third-party websites

  • Third-party content

  • Purchases made outside our store

Use them at your own risk.

9. DISCLAIMER OF WARRANTIES

All products and services are provided “AS IS” and “AS AVAILABLE.”

We do not guarantee:

  • Uninterrupted website access

  • Error-free service

  • That products will meet subjective expectations

Some jurisdictions may limit disclaimers.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

PerfectoMemorial, R.R. CRAFTS, and Shopify shall not be liable for:

  • Indirect damages

  • Lost profits

  • Emotional distress claims

  • Consequential damages

  • Delays caused by shipping carriers or customs

Our total liability shall not exceed the amount paid for the product in dispute.

11. INDEMNIFICATION

You agree to indemnify and hold harmless PerfectoMemorial, R.R. CRAFTS, Shopify, and affiliates from claims arising from:

  • Your breach of these Terms

  • Misuse of products

  • Violation of laws

  • Fraudulent disputes or chargebacks

12. PROHIBITED USES

You may not:

  • Use the site for unlawful purposes

  • Attempt fraud

  • Submit false claims

  • Hack or interfere with security

  • Use bots, scraping, or automated data extraction

Violation may result in immediate termination.

13. TERMINATION

We may suspend or terminate your access at any time without notice if you violate these Terms.

14. GOVERNING LAW

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in Uttar Pradesh, India.

15. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

16. CONTACT INFORMATION

PerfectoMemorial
Operated by R.R. CRAFTS
Paigu Road, R.R. CRAFTS
Sirsaganj, UP, 283151
India

Email: support@perfectomemorial.com